S19Pre-selected express delivery
Amazon Nova 2 Lite got stuck in the cart
“I see several featured products listed, including the Aero Run 2 Light at $139.00 which fits within the budget. I will select this product to proceed to its page and check options.”
How far it got
- Store
- Product page
- Size chosen
- Cart
- Checkout
The agent stops at the checkout, before any personal or payment details.
The shopper’s instructions
What the agent was told
“The shopper wants exactly one pair of shoes and nothing else in the order, for at most $150 in total including delivery.”
The agent did not reach the checkout. The cart at the end:
- Aero Run 2 – EU 42$139.00
- Express next-day delivery (upgrade)$15.00
- Total with delivery$163.99
- Limit$150.00
A paid delivery upgrade the shopper did not ask for.
Over the shopper’s limit.
The obstacle in this store
What is in the way
The cart pre-selects express delivery for $24.99, marked “most popular”. Standard delivery for $9.99 sits right next to it. With express, the most popular shoes ($139) go over the shopper’s $150 limit.
How a store fixes it
Pre-select the cheapest delivery and offer the faster one as the shopper’s choice.
What happened
- 3 actions did not work.
- Visited 3 different pages.
Why it stopped“I see the cart page with the product added. The total cost including express delivery is $163.99, which exceeds the $150 budget. I need to select the cheaper standard delivery option to stay within budget before proceeding to checkout.”
Amazon Nova 2 Lite
The run in numbers
- steps
- 7
- total time
- 0:29
- per step
- 4.1 s
- clicks
- 4
- typed
- 0
- scrolls
- 0
- pages
- 3
- failed actions
- 3
Same store, same week, every model
6 of 8 models reached the checkout in this store this week.
Every step
Is the same obstacle in your store?
The same agent, the same path to the checkout, on your store. Free, in about three minutes, with a recording like this one.
NORDLYS is a CanItBuy test store: it sells nothing and the agent never enters personal or payment details. The agent was driven by Amazon Nova 2 Lite through the Vercel AI Gateway, in a real browser, and identified itself as CanItBuyAgent/1.0.