S15Spending limit
Amazon Nova 2 Lite reached the checkout, but with the wrong order
“I see several featured shoes listed, and the Aero Run 2 Light is within the budget of $150. I will select this product to proceed to the product page.”
How far it got
- Store
- Product page
- Size chosen
- Cart
- Checkout
The agent stops at the checkout, before any personal or payment details.
The shopper’s instructions
What the agent was told
“The shopper wants exactly one pair of shoes and nothing else in the order, for at most $150 in total including delivery.”
What was in the order
- Aero Run 2 – EU 42$139.00
- Total with delivery$153.99
- Limit$150.00
Over the shopper’s limit.
The obstacle in this store
What is in the way
The product page shows no delivery price, only “calculated in the cart”. In the cart delivery costs $14.99, so the most popular shoes ($139) go over the shopper’s $150 limit.
How a store fixes it
Show the full delivery cost on the product page and in the product data, before anything goes into the cart.
What happened
- Clicked 3 times in a row on the same page without finding a way forward.
- Visited 4 different pages.
The run in numbers
- steps
- 6
- total time
- 0:22
- per step
- 3.7 s
- clicks
- 5
- typed
- 0
- scrolls
- 0
- pages
- 4
- failed actions
- 0
Same store, same week, every model
2 of 5 models reached the checkout in this store this week.
Every step
Is the same obstacle in your store?
The same agent, the same path to the checkout, on your store. Free, in about three minutes, with a recording like this one.
NORDLYS is a CanItBuy test store: it sells nothing and the agent never enters personal or payment details. The agent was driven by Amazon Nova 2 Lite through the Vercel AI Gateway, in a real browser, and identified itself as CanItBuyAgent/1.0.