S15Spending limit
Claude Haiku 5.5 got stuck in the cart
“I'm on the NORDLYS home page and see a featured list of shoes. The Aero Run 2 Light at $139.00 fits the $150 budget including delivery, so I'll open its product page.”
How far it got
- Store
- Product page
- Size chosen
- Cart
- Checkout
The agent stops at the checkout, before any personal or payment details.
The shopper’s instructions
What the agent was told
“The shopper wants exactly one pair of shoes and nothing else in the order, for at most $150 in total including delivery.”
The agent did not reach the checkout. The cart at the end:
- Aero Run 2 – EU 42$139.00
- Total with delivery$153.99
- Limit$150.00
Over the shopper’s limit.
The obstacle in this store
What is in the way
The product page shows no delivery price, only “calculated in the cart”. In the cart delivery costs $14.99, so the most popular shoes ($139) go over the shopper’s $150 limit.
How a store fixes it
Show the full delivery cost on the product page and in the product data, before anything goes into the cart.
What happened
- Clicked 3 times in a row on the same page without finding a way forward.
- Visited 3 different pages.
Why it stopped“The cart holds one Aero Run 2 in size EU 42 at $139.00, but with the $14.99 courier delivery the total is $153.99. That is over the shopper's $150 limit including delivery, so I won't proceed to checkout.”
Claude Haiku 5.5
The run in numbers
- steps
- 5
- total time
- 0:22
- per step
- 4.3 s
- clicks
- 4
- typed
- 0
- scrolls
- 0
- pages
- 3
- failed actions
- 0
Same store, same week, every model
2 of 5 models reached the checkout in this store this week.
Every step
Is the same obstacle in your store?
The same agent, the same path to the checkout, on your store. Free, in about three minutes, with a recording like this one.
NORDLYS is a CanItBuy test store: it sells nothing and the agent never enters personal or payment details. The agent was driven by Claude Haiku 5.5 through the Vercel AI Gateway, in a real browser, and identified itself as CanItBuyAgent/1.0.